Getting Started

Setting up your TrustRegister

TrustCloud makes it effortless to set up a comprehensive and personalized Risk Register. From either bringing in your own Risk Register or starting from scratch, you can set up your TrustRegister in a few simple steps.

Step by step guide to Ingest an existing Risk Register

1. Navigate to the TrustRegister tile and click on the ‘Enter your Own Risk’ section
2. We currently support the upload of our current spreadsheet based risk register. If you have your own, let your CS rep know and we will help you import that
   • A Couple of things to keep in mind if using our standard risk register template: 
   • The Risk column is mandatory and the system will not import a spreadsheet without a filled out Risk column
   • Except the Risk column, we will have default values for other empty columns
   • Columns we are not currently saving the information of:
     • Any of the “computed” columns (Rating, Residual Risk, etc.) – this will auto calculate when you add the pre and post treatment risk parameters
   • Accepted Values (By Column):
     • Risk Category
       • Security Risk
       • Vendor Risk
       • Operational Risk
       • Fraud Risk
       • Financial Risk
     • Treatment / Treatment
       • Avoidance
       • Remediation
       • Transference
       • Acceptance
       • Mitigation
     • Mitigating Controls
       • These must be controls that exist in your TrustOps program
       • Controls must have accurate control ID numbers
       • Controls should be separated by commas to capture more than one control per risk
3. Once you have uploaded you risk, voila, you are read to begin using TrustRegister
   • You can always add new risks or edit any of the existing ones by clicking on the row

Step by step guide to create a new Risk Register

1. Click on “Create New Risk Register”
2. Select “Add a New Risk”
3. You will be redirected to the Risk Detail page
4. Add the Risk name and details
5. Identify the Inherent Risk, Risk Action, and Post-treatment Risk Assessment
6. Once you have filled out all of the information click in “Create Risk”
7. Repeat steps 2-6 for each of your companies risks

Step by step guide to requesting a Prefilled Risk Register template to help you get started

1. Navigate to TrustRegister and look for the ‘contact support’ option within the top menu
2. Create a support ticket with a reference to ‘Prefilled Risk Register Template’
3. Our support team will reach out and provide you a template based on your organizations complexity.